FAQs

What currency is used online?

All prices are charged in AUD. There is the option on our home page to edit your currency. Should we not have the currency you are after please let us know so we can add it.

Do you offer returns and exchanges?

Yes, we offer 10 Day Returns on all items. You can find our full Return Policy on our returns page.

What forms of payment do you accept at Saint Jane?

We accept PayPal, American Express, Visa, Mastercard and AfterPay.

What is AfterPay?

Afterpay is an interest free payment plan option that we offer on all of our Australian orders. Click here for more information.

Need something ASAP? Chat to us about our express shipping and courier options, please email us at hello@saintjane.com.au

 Will I have to pay for customs and duties?

Yes – dependent on the value of your parcel. All international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. 

How can I track my item?

Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order.

Can I ship to a PO box?

Yes!

 Any questions please email us for a chat

hello@saintjane.com.au